Patient Information - (254) 202-2000
Billing - (254) 202-5631
Emergency Room - (254) 202-9100

Departments

• Joint Care Center
  
  Mobility is the cornerstone of independent living. Whether running errands or marathons, sometimes people take for granted the nerves, muscles and bones that make these actions possible. When mobility is limited through injury or disease a person realizes how integral our joints are to daily living. Through The Joint Care Center at Hillcrest, explore how a total wellness approach – combined with active involvement and participation – can enhance your total joint replacement experience and get you back to the lifestyle you love.
  
• Cancer Services
  

  Hillcrest Baptist Medical Center provides quality care for cancer patients in a Christian environment. Whether needing a screening, outpatient treatment or a stay at the hospital, Hillcrest offers a wide variety of cancer services.
  
  Hillcrest has provided almost 30 years of cancer services. On August 5, 1978, Hillcrest dedicated the Clara and Harlon Fentress Cancer Center, a $1.4 million radition therapy center for cancer patients. The center has sophisticated radiation therapy machines which are utilized in treating cancer patients.
  
  The Breast Screening Center at Hillcrest opened in 1985 and an Oncology Inpatient Unit opened in 1986. In addition, Hillcrest participates in gynecologic oncology cancer research with Duke University and partners with the Community Cancer Association.
  

  For information on a specific disease, click on:  Bladder;  Breast; Colorectal;  Lung; or Prostate. For all other cancers, click  here.

  Are you at risk for cancer? Take our  questionnaire to find out!

• Diagnostic Imaging
  

  
  

  Hillcrest Baptist Medical Center offers a complete range of imaging services including plain film radiography, mammography at two locations, ultrasound, three spiral CT scanners, nuclear medicine and magnetic resonance imaging.
  
  Diagnostic Imaging at Hillcrest provides services by board certified radiologists with fellowship training in computed tomography, neuroradiology, nuclear medicine, magnetic resonance imaging, ultrasound, vascular and interventional radiology.

• Emergency Center
  

  
  The New Face of Family-Friendly Emergency Care
  
  
  
  Privacy, comfort and less wait time.  All this and more can be found in our 42-bed emerency center.  On the new campus of Hillcrest Baptist Medical Center, our staff is ready to serve with:

  • Convenient parking
  • Hand held pagers for privacy
  • Easy bedside registration
  • Dedicated express care service for minor illnesses and emergencies
  • Level II trauma care
• Heart and Vascular
  

  Life is About Thriving. Keep Your Cardiovascular System Healthy.

  Living vigorously and feeling exuberant is your aim; not merely just surviving. Keeping your cardiovascular system healthy helps you stay off life’s sidelines. Your cardiovascular system includes your heart as well as the veins and arteries throughout your body. If just one part of this system isn’t working in your body, chances are the others can suffer as well, leading to heart disease, peripheral vascular disease and other complications.
  
  With proper early medical intervention, some forms of heart disease can be treated with diet, exercise, medication or a combination of treatment. The Heart and Vascular Center provides a full range of cardiology services including education on prevention, treatment, rehabilitation and follow-up care for people with heart and peripheral vascular disease. 

• Inpatient Rehabilitation
  

  Getting You Back Into the Game of Life

  The Inpatient Rehabilitation Center at Hillcrest is dedicated to treating persons with disabilities from illnesses or accidents requiring physical rehabilitation. A complete range of therapies and services are provided under the supervision of a physician specializing in physical medicine and rehabilitation.

• Senior Services
  
  
  With many area physicians not accepting new Medicare patients, the need for quality, senior adult healthcare has become even more apparent.  Hillcrest is dedicated to meeting the needs of all ages! 

  Medicare is not only accepted, but it is welcomed!  Call 202-6500 to make an appointment. The Senior Health Center is located on the second floor of the Hillcrest Clinic - MacArthur, 2201 MacArthur Drive.

• Trauma Center (Injury Prevention Programs)
  Did you know the number of traffic related deaths that occur in the United States each year is equivalent to a daily 737 jet crash? Last year, Hillcrest treated over 600 trauma patients with serious or life-threatening injuries.
  
  Almost 30 Texans die every day from traumatic injuries; almost 10,000 each year. Trauma is the leading cause of death in persons aged 1-44 years. For every trauma victim who dies, at least six are seriously injured.
  
  The facts are staggering, but Central Texas has a system in place to help prevent trauma and treat trauma victims. Hillcrest Baptist Medical Center has been verified by the American College of Surgeons (ACS) as meeting the criteria for a Level II Trauma Center.
  
  The Texas Department of Health has also designated Hillcrest as a Major (Level II) Trauma Facility--one of only nine in the state of Texas. What this means to Central Texans is the level of care provided by the Trauma Team at Hillcrest meets the same standards as other major trauma facilities across the nation.
  
  Hillcrest works together with emergency medical service providers, physicians, specialists and area hospitals to provide a full continuum of trauma resources to Central Texans. Studies have shown that such coordination of the emergency medical resources can result in a significant decrease in trauma deaths and disability.
• Women's & Children's Center
  

  
  
  Hillcrest Baptist Medical Center is home to the only dedicated Women's & Children's Center in McLennan County.  We invite you to experience the new face of compassionate healthcare in a healing Christian environment.

  Our Women's & Children's Center includes:

  • State-of-the-art design in Waco's only Neonatal Intensive Care Unit
  • More OB-GYN physicians on staff than ever before in our 89 year history
  • Kidsville pediatric unit with specially monitored rooms and age-appropriate playrooms
  • Spacious Labor and Delivery suites and Postpartum rooms overlooking the "Healing Garden"
    
• Directions to Hillcrest
  

  Hillcrest Baptist Medical Center
  100 Hillcrest Medical Blvd
  Waco, Texas 76712 
  (254) 202-2000

   

  DIRECTIONS: From IH-35, take exit 330A just past the Hwy 6 interchange, make a right at either the main entrance or Corporation Parkway.  From Hwy 6 eastbound (from Hewitt/Woodway), take the I-35 Austin exit, make a right at Legends Crossing entrance or continue on frontage road to the main medical center entrance.

   

  For a map, courtesy of the Waco Tribune Herald,  please click here.

• Brazos Valley Health Network
  

  BRAZOS VALLEY HEALTH NETWORK, a PHO (Preferred Hospital Organization), was introduced in Central Texas in 1992. The provider panel is made up of 305 physicians and 10 hospitals. To date, there are 65,300 plan members in twelve counties. For more information about BRAZOS VALLEY HEALTH NETWORK, ask your insurance representative or call (254) 202-5324.

  Those covered by a PHO have a choice between utilizing network or non-network providers. If plan members use a preferred provider, their share of the cost is less than if they choose to use an out-of-network provider.

• Getterman Wellness Center
  

  Encouraging citizens to achieve and maintain optimal health so they may successfully function physically, psychologically and socially is the mission of the Ted and Sue Getterman Wellness Center. The center is composed of certified health and fitness professionals who provide health assessments and information to assist families in obtaining health and wellness. 

  Keeping Citizens Healthier
  The Ted and Sue Getterman Wellness Center offers a program that identifies personal health risk factors. This program, in cooperation with local fitness facilities gives individuals a safe and effective way to achieve and maintain a healthy weight.

  Helping Employee Productivity
  Recognizing that healthier employees are more productive and require less medical care, businesses are invited to utilize the services of the Ted and Sue Getterman Wellness Center for health education and screenings. For more information, call (254) 202-3800.

  Cardiac Rehabilitation
  Heart disease remains the number one killer of Americans, but survivors of heart attacks don't have to experience apprehension about the future. Hillcrest's Cardiac Rehabilitation Program helps participants return to an active lifestyle. The Cardiac

  Rehabilitation Program combines the efforts of the participant's cardiologist, personal physician, a nurse coordinator, dietitian and exercise physiologist. During specific cardiac rehabilitation phases, the participant is monitored throughout education and progressive levels of physical activity to build cardiovascular strength and self confidence.

  Pulmonary Rehabilitation

  Pulmonary Rehabilitation has consistently been shown to reduce the symptom of dyspnea in patients with chronic pulmonary diseases. The documented benefits are substantial and include decreased symptoms, improved quality of life, increased exercise tolerance, independence in activities of daily living and decreased utilization of medical resources.  Pulmonary Rehab has traditionally focused on patients with chronic obstructive pulmonary disease (COPD).  However, it can also benefit patients with other conditions such as asthma, cystic fibrosis, neuromuscular disorders and lung cancer.

  Under the direction of a physician, the Hillcrest Pulmonary Rehabilitation Program assists participants affected by pulmonary disease and asthma with better health and improved quality of life. Through individualized treatment plans consisting of education, exercise, breathing training and support skills, the Rehabilitation Program helps control the symptoms of pulmonary disease and asthma, and may enhance the participant's ability to return to a more productive lifestyle.

  Location and Clinic Hours
  The Ted and Sue Getterman Wellness Center, located at Hillcrest Clinic - Highway 6 and Bosque, is dedicated to building healthier families and more productive employees by promoting fitness and healthy lifestyles.
  
  Office hours are:
  

  • Mondays, Wednesdays and Fridays: 8 a.m. - 5 p.m.  
  • Tuesdays and Thursdays: 8:30 a.m. - 5 p.m.  
  • Saturdays and Sundays: Closed
    
    Fitness Center hours are:   
  • Mondays - Thursdays: 3:00 p.m. - 8:00 p.m.  
  • Fridays: 3:00 p.m. - 7:00 p.m.  

  Saturdays and Sundays: Closed 

  Individuals who have quality of care or safety concerns regarding hospital, home care, hospice, outpatient rehabilitation, Senior Health Center or Getterman Wellness Center services should contact Hillcrest Risk Management Department (254-202-5885), Hillcrest Compliance Department (254-202-5888) or Hillcrest Baptist Medical Center Administration (254-202-9400). Should patient issues fail to be resolved, the patient or patient representative may notify The Joint Commission by either calling (800) 994-6610 or e-mailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

• Home Care
  Hillcrest Home Care
  

  Home Care provides services to any patient who is homebound and requires skilled nursing care on an intermittent basis. Some of the services provided include skilled nursing observation, wound care and dressing changes, injections, IV therapy, drawing blood work for lab tests, catheter and colostomy care, coordination and management of medication, supplies and equipment, instruction and education.

  • Rehabilitation services are offered for patients requiring physical therapy, speech therapy or occupational therapy.

  • Home Care also provides aides to assist with personal hygiene, feeding, hospital sitters and homemaker and companion services.

  • Social Services provides special attention and assistance to patients who may benefit from community services. They also provide counseling and financial resource guidance as well as emotional support for patients and families.

  Lifeline, for Additional Security

  Lifeline is a personal response system for around-the-clock security. With a communicator connected to your phone and to Hillcrest's response center, Lifeline's remote pendants or wrist buttons ensure that help is just a "push of the button" away.  For more information about providing this measure of security for your loved one, please contact Hillcrest Lifeline at (254) 202-5235 or (254) 202-5100.

  We Make House Calls

  The professional staff at Hillcrest Home Care is trained to provide a variety of health care services in the home-setting. Physician-directed care emphasizes rehabilitation, recovery, health education and prevention.

  Home Care Reimbursement

  Reimbursement is accepted from a variety of sources, including Medicare, Medicaid, private insurance and private pay. For our patients' convenience, all claims are processed through our central billing department.  Medicare reimburses 100% of home care costs when:

  • Patient services are ordered by a physician, 
  • The patient is homebound, and 
  • Skilled care is required on an intermittent basis.

  Certification

  Hillcrest Home Care is Medicare and Medicaid certified, accredited by The Joint Commission and a member of the Texas Association of Home Care.
  
  Individuals who have quality of care or safety concerns regarding hospital, home care or hospice services should contact Hillcrest Risk Management Department (254-202-5885), Hillcrest Compliance Department (254-202-5888) or Hillcrest Baptist Medical Center Administration (254-202-9400). 

  Should patient issues fail to be resolved, the patient or patient representative may notify The Joint Commission by either calling (800) 994-6610 or e-mailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

• Hospice
  

  Reclaim the Spirit of Life

  What is Hillcrest Community Hospice? Established in 1984, Hillcrest Community Hospice is a community-based, non-profit service of Hillcrest Health System. Hospice is a concept of care rather than a place. Hospice allows patients to receive care in the comfort of their  home surrounded by family and friends. Care can also be provided in the nursing home or hospital setting. Hospice celebrates life and believes that while there may not be hope for cure, there is hope for comfort, compassion and dignity.
  

  Basic Hospice Concepts

  • Hospice is a concept of care for those living with a terminal illness. 
  • The 24-hour caregiver is provided through the family members, friends or private pay personnel. 
  • Hospice neither hastens death nor prolongs life. Hospice seeks to have the remaining life to be of good quality.

  Admission Criteria

  Patients have a life expectancy of six months or less if the disease follows its normal progression. A physician must certify that the disease is terminal. A primary caregiver, either a family member or a hired caregiver, must be available to the patient 24-hours a day, if a patient is unsafe alone. (If a primary caregiver is not available, Hospice care may be continued in a nursing facility.) 

  Who Pays for Hospice?

  Hillcrest Community Hospice is firmly committed to providing Hospice care for all individuals regardless of ability to pay. Medicare, Medicaid and private insurance cover Hospice care. Those who contribute to Hospice through donations are investing in the commitment to provide comfort care to the terminally ill in the community. As a non-profit organization, Hillcrest Community Hospice depends on charitable gifts, memorial funds and tribute donation as a valuable resource for patients. The annual fund-raiser is the Holiday Tree Lighting, "Light Up A Life," however, donations can be received throughout the year. If you would like to make a donation, please send the donations to Hillcrest Community Hospice at 3000 Herring Ave, Waco, Texas 76708.

  The Hospice Interdisciplinary Team

  One of the things that makes hospice unique is the provision of an interdisciplinary team.  We recognize that people have a variety of needs - physical, emotional, social and spiritual. Our team is dedicated to meeting all the needs of our patients and their families.  

• Skilled Nursing Facility
  

  Patients with a wide variety of diagnoses can benefit from our inpatient skilled
  nursing facility (SNF):
  • Stroke  • Joint Replacement  • Hip Fracture  • Diabetic Care  • TPN 
  • Back Surgery • Pain Management  • New tube feeding • Colostomy/Ileostomy Care
  • Incision/Wound Care • Some I.V. Antibiotics  • IM/SQ injections • New Tracheostomy Care 

   

  The Skilled Nursing Facility at Hillcrest has a commitment to helping you obtain your
  independence by providing:

  •  A goal oriented philosophy of treatment built upon our dedication of positive results.
  •  Individualized care, based on your skilled daily need.
  •  Family and patient education and counseling to help build a bridge from hospital to home.

   

  To accommodate a greater number of patients, Hillcrest remodeled the fourth floor of the Herring Campus in 2009. The SNF includes all private rooms, each with a private bathroom and shower.  Each room also includes a private flat screen television.  The dining room has a 52-in flat screen T.V. for patients and families.

  
  For more information:

  SKILLED NURSING FACILITY (SNF)
    3000 Herring Avenue
    Waco, Texas 76708-0100
    Phone: 254-202-4400
    Fax: 254-202-4499

   

Additional Information